Refund policy

At GROWN, every piece of jewelry is made to order with the highest attention to detail. To ensure that your piece reaches you in perfect condition, we carry out a double quality inspection before shipping.

Because each item is custom-made, and due to the personal nature of jewelry and hygiene considerations, we are unable to accept refunds or returns.

We kindly ask for your understanding that, as a small-scale business, we cannot offer refunds at this time. Our priority is to deliver a product that meets our exacting standards and brings you long-lasting joy.

If you have any concerns with your order, please reach out to us here, and we’ll do everything we can to assist you.